Privacy Policy

What is the privacy notice?

As a company we are required to inform you of the personal data we hold about an individual under the Data Protection Act.

This applies to data held or processed by the company.

The privacy notice may change, and updates will be applied to comply with the law. To check for the most up to date version this will always be found on

Connie’s Care Services Ltd are registered with the ICO (Information commissioner’s Office) as a Data Controller. In the event you need to contact us regarding a privacy issue we have a DPO (Data Protection Officer). The DPO can be contacted by using the details below or by writing to the address at the bottom of this document, for the attention of the DPO.

Is my data secure?

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical security these include locked storage cabinets for paper based documentation, electronic security including the latest protection for our IT systems and encryption where necessary for digital records and Managerial procedures also to safeguard and secure the information we collect online.

What personal information do we collect?

What is the source of your personal information?

We use this information to provide to our services tailored made to your specific requirements. This is achieved by creating a care plan which is built around yourself ensuring the care provided is what you need.

When do we share your information?

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you would like to obtain a copy of the data, we hold about you this can be obtained free of charge.

In some cases, it is necessary to share relevant information with others, to deliver a high quality of care. These consist of

What should you do if your personal information changes?

If you wish us to have your most up to date details, you can do so by contacting us at stated at the end of this document.

Do you have to provide your personal information to us?

You have the right not to provide us with your personal information but without important pieces of information we are unable perform the task to the highest standard. Some personal information may well be optional if this is case we will advise.

How and when can you withdraw your consent?

You can withdraw your consent by contacting us from the address at the bottom of this document either by email or writing to us.

What are your rights under data protection laws?

Here is a list of the rights that all individuals have under data protection laws. They do not apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not. The right of data portability is only relevant from May 2018.

If you wish exercise your rights on the data we hold, please contact our Data Protection Officer as stated at the end of this policy.

Links from this website

This website includes links to other websites owned and operated by third parties. We have no control over the contents of third party websites and we accept no responsibility for them or for any loss or damage that may arise from your use of them. Please read external sites policy.

Use of Cookies

Google Analytics is used to study the use of our website. Google Analytics gathers information about our website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at:


For more information on cookies please visit our Cookie Policy www.connies-care.net/privacy-policy.html

Contact Us

For more information on our privacy policy you can email us or write to us at the below address

Connie's Care Services Ltd

57 Church Drove


West Norfolk

PE14 8RH

Tel: 01945 774250

Mob: 07887 563106