What is the privacy notice?
As a company we are required to inform you of the personal data we hold about an individual under the Data Protection Act.
This applies to data held or processed by the company.
The privacy notice may change, and updates will be applied to comply with the law. To check for the most up to date version this will always be found on
Connie’s Care Services Ltd are registered with the ICO (Information commissioner’s Office) as a Data Controller. In the event you need to contact us regarding a privacy issue we have a DPO (Data Protection Officer). The DPO can be contacted by using the details below or by writing to the address at the bottom of this document, for the attention of the DPO.
Is my data secure?
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical security these include locked storage cabinets for paper based documentation, electronic security including the latest protection for our IT systems and encryption where necessary for digital records and Managerial procedures also to safeguard and secure the information we collect online.
What personal information do we collect?
What is the source of your personal information?
We use this information to provide to our services tailored made to your specific requirements. This is achieved by creating a care plan which is built around yourself ensuring the care provided is what you need.
When do we share your information?
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you would like to obtain a copy of the data, we hold about you this can be obtained free of charge.
In some cases, it is necessary to share relevant information with others, to deliver a high quality of care. These consist of
What should you do if your personal information changes?
If you wish us to have your most up to date details, you can do so by contacting us at stated at the end of this document.
Do you have to provide your personal information to us?
You have the right not to provide us with your personal information but without important pieces of information we are unable perform the task to the highest standard. Some personal information may well be optional if this is case we will advise.
How and when can you withdraw your consent?
You can withdraw your consent by contacting us from the address at the bottom of this document either by email or writing to us.
What are your rights under data protection laws?
Here is a list of the rights that all individuals have under data protection laws. They do not apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not. The right of data portability is only relevant from May 2018.
The right to be informed
Individuals have the right to know why and how their personal information is being processed within our company.
The right of access
Connie's Care Services Ltd by law must provide the information within one month.A copy of the requested information is provided free of charge.
The right to rectification
Individuals have the right to have their information corrected if the information Connie's Care Services Ltd is out of date.
The right to erasure
Individuals have the right to have their personal information erased 'the right to be forgotten' .
The right to restriction of processing
Individuals have a right to stop Connie's Care Services Ltd processing their personal data.
The right to data portability
Individuals have the right to move, copy or transfer their personal information (Data Portability) which Connie's Care Services Ltd holds.
The right to object
Individuals have the right to object to the processing of their personal information Connie's Care Services Ltd holds.
The right to object to automated decision-making
Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you
If you wish exercise your rights on the data we hold, please contact our Data Protection Officer as stated at the end of this policy.
Links from this website
This website includes links to other websites owned and operated by third parties. We have no control over the contents of third party websites and we accept no responsibility for them or for any loss or damage that may arise from your use of them. Please read external sites policy.
Connie's Care Services Ltd
57 Church Drove
Tel: 01945 774250
Mob: 07887 563106